Last Updated: June 26, 2025
Before placing an order, clients must consult with our team to explain their requirements in full detail. Communication can be made via:
Email: hello@rocksindustries.in
Phone: +91 9120190850
WhatsApp: +91 9120190850
For most projects, a minimum of 50% advance payment is required before starting the work. In certain scenarios, we may require 100% advance payment depending on the project nature or urgency. If no advance is paid, then 100% payment must be made before confirming the work order.
Orders are considered confirmed only after successful receipt of the agreed payment and written confirmation via email or WhatsApp from Rocks Industries. Any scope or requirement changes post-confirmation may result in revised costs and timelines.
Estimated delivery dates are discussed during the project confirmation phase. We are committed to delivering on or before the promised date, except in case of: client delays, scope changes, technical issues, or force majeure events.
Each project includes a limited number of free revisions, as specified during confirmation. Additional changes will incur extra charges and may affect the delivery schedule.
Orders cancelled within 24 hours of payment may be eligible for a partial refund (after deductions). No refunds are guaranteed once work begins. If a project is terminated due to violation of terms, no refund will be issued.
We respect your privacy. All client data, designs, and communication are kept strictly confidential. We will never share or sell your data, unless legally required in criminal investigations or under court order.
Upon full payment, all final deliverables become the intellectual property of the client. We retain the right to showcase work unless restricted by NDA.
Rocks Industries shall not be liable for losses from the use or misuse of deliverables, delays beyond control, or third-party failures.
For queries:
📧 Email: hello@rocksindustries.in
📞 Call/WhatsApp: +91 9120190850
Rocks Industries reserves the right to showcase completed projects on its website, social media, or promotions. We will always seek prior permission before doing so in sensitive or confidential cases. If you wish to restrict this, please inform us during order confirmation.
By placing an order with Rocks Industries, you agree to comply with and be bound by these Terms & Conditions.